FAQs

1. What makes ForeverFresh artificial plants different?
At ForeverFresh, we prioritize quality and realism. Our artificial plants are designed to look and feel as natural as possible, with detailed textures, vibrant colors, and durable materials. Plus, they’re low-maintenance, affordable, and suitable for any space.

2. How do I clean and maintain my ForeverFresh artificial plants?
Our faux plants are easy to maintain! Simply dust them regularly with a soft cloth or duster. For a deeper clean, you can gently wipe the leaves with a damp cloth. Avoid using harsh chemicals, as they may damage the plants' finish.

3. Do the artificial plants come with pots, or do I need to buy them separately?
Most of our plants come with stylish, ready-to-display pots. However, some items are sold without pots to give you the flexibility to pair them with your preferred planters. Check the product descriptions for specific details.

4. Can I use ForeverFresh plants outdoors?
While many of our products are designed for indoor use, we do offer a selection of artificial plants that can be used outdoors. Be sure to look for "Outdoor Safe" in the product description. We recommend placing them in covered areas to protect them from harsh weather conditions and to extend their lifespan.

5. What if my order arrives damaged or incorrect?
We aim to ensure that every order reaches you in perfect condition. If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We’ll work with you to resolve the issue promptly.

6. Do you offer bulk orders or custom arrangements?
Yes, we do! If you're looking to make a bulk purchase or need a custom arrangement for a special event or commercial space, please reach out to our team. We’re happy to discuss your needs and provide a personalized solution.

7. How long does shipping take?
Shipping times vary depending on your location. Most orders are processed within 1-2 business days and delivered within 5-7 business days. You’ll receive a tracking number once your order is on its way. For more details, please visit our Shipping Policy page.

8. Can I return my purchase if I’m not satisfied?
We want you to love your ForeverFresh products. If you’re not completely satisfied, we accept returns within 30 days of purchase. The items must be unused and in their original packaging. Please refer to our Returns Policy for more information.

9. Do you have a physical store, or is ForeverFresh online-only?
Currently, ForeverFresh operates exclusively online. This allows us to keep our prices affordable and pass the savings on to you. However, we are always exploring new opportunities, so stay tuned!

10. How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help! You can reach us via email. We aim to respond within 24-48 hours.